While many roofing contractors serve Grand Rapids, Michigan, and the surrounding area, not all of them are equally as devoted to earning their customers’ complete satisfaction. Indeed, according to Consumer Reports, common complaints about contractors in general include failing to show up for work, not taking the time to do the job right, and not listening to or understanding customer requests. Despite these common pain points, there are roofing contractors out there who are willing to go the extra mile for their customers. So the question becomes, how does one find them?
A good starting point to find a roofing contractor is to get referrals. Ask your family, friends, neighbors, and coworkers if they’ve ever had their home reroofed, and if so, ask them about their experience. Once you’ve gathered the names of a few roofing contractors that serve the Grand Rapids, MI area, cross examine them on consumer-friendly sites like that of the Better Business Bureau. These sites are an invaluable resource, as they are a medium for a business’s previous customers to leave reviews about their experience.
Another key benefit to look for while choosing a roofing contractor is a free, no-pressure consultation about your roof. This is an excellent opportunity to speak with and get to know a few roofing contractors before any obligations are made. Remember, the best decisions are often careful ones, so there’s certainly no harm in taking your time when it comes to choosing a contractor!
Montell Construction is a full-service home exteriors contractor. We have experience working with various kinds of roofing, and offer free consultations in order to help our customer’s decide on the best new roof for their home. If you’re looking for roofing contractors that you can trust to work on your home in the Grand Rapids, MI, area, contact us today.
